What to Look Out for When Choosing a Home Care Provider

What To Look

As the demographics in Singapore changes, the need for how and where to age well rises. Daycare centres, Hospitals and Nursing Homes have been the usual go-to for eldercare. But as the need for eldercare grows, a variety of services also appeared to accommodate the spectrum of needs of care recipients.

From services like meals on wheels that can bring food and groceries to your loved one’s doorstep to respite centres that give caregivers well-deserved breaks, the gaps in the market have been filled with alternative models that are focused on providing convenient quality care. One ideal example is home care.

Elderly Home Care Singapore is perfect for loved ones who prefer to receive care in a familiar home environment. This article can give an overview of what home care services are available for your loved ones as well as how to choose the most suitable home care provider for you.  

Home care services aim to provide those who need assistance with the care they need in the comfort of their own home. These services range from private nurses assisting with activities of daily living like showering, walking and standing to medical escorts accompanying elderly loved ones to the hospital for routine check-ups.

Home care covers a broad range of services such as private nursing and therapy. Costs of these services can add up but grants and subsidies can help alleviate these costs. A means-testing can calculate the amount of government subsidies for elderly care you can receive depending on your family’s income.

Private Nursing is available for clients who prefer to stay at home rather than go to a care centre. These services include blood pressure and blood sugar monitoring, nursing care (such as changing feeding tubes, injections, wound dressing etc.), medication management and vital signs monitoring. They can also train caregivers at home on how to best care for their loved ones.

A referral from a hospital or polyclinic is necessary when applying for private nursing. Costs are charged per visit and begin at $80.

Care professionals can also come to your home and provide care for loved ones who suffer from dementia. For those who can still function independently, care professionals can provide companionship and keep clients engaged through physical and cognitive exercises. Meanwhile, services such as nursing care, medication reminders and assistance with personal hygiene and grooming are available for clients who are in the moderate to advanced stages of dementia.

Costs can add up to an annual bill of $40,000.

Medical Escorts are available for loved ones who need accompaniment to their medical appointments and whose caregivers are not available. It includes a transport service that will take your loved one to the hospital and back home safely after their appointment.

A referral is necessary when applying for medical escorts and service costs start at $62. 

Occupational Therapy is ideal for those who want to improve motor skills, balance and coordination. For elderly loved ones, an occupational therapist can help them regain independence and perform daily tasks on their own. An occupational therapist can also inspect a client’s home environment and suggest modifications that can support the care recipient in doing daily tasks.

Hourly sessions begin at $180.

Palliative Care is available to patients who face life-threatening illnesses. Palliative care includes symptom management, hospice care and bereavement support. It ensures the client’s physical comfort from pain or symptoms. It also ensures a quality of life for terminally ill clients who prefer to receive care in a familiar environment such as their home.

Daily costs for palliative care can add up to $200.

Physiotherapy can help those who are recovering from injury or suffering chronic pain. It can also help clients with conditions such as arthritis and Cerebral Palsy or those who suffered a stroke to regain their mobility and independence in their daily life. Personalized one on one sessions are given to home care clients to ensure their bodies stay strong and healthy as prevention from health complications.

Costs per session are around $180.


When choosing the right home care service provider for your loved one, credibility and trust are important. Research thoroughly about their time in the industry, the quality of their service as well as staff qualifications and recruitment process. It will also be helpful to ask around for recommendations from family and friends regarding the service provider they choose.


Take note if the care provider has 24-hour-on-call assistance. You must be able to contact your home care provider at any time of the day in case of emergencies.

Required locations and time

Some care providers only operate in selected regions while some are restricted to regular schedules or specific days. Remember to check and coordinate with your care provider regarding schedules to ensure they can accommodate your loved one’s needs whenever and wherever required.  


Home care may be slightly more expensive than centre-based care and assisted living homes but this is due to the personalized care plans that ensure your loved one’s comfort and guarantees they receive the care they need.

Nowadays, there is a wide range of options and schemes available that conveniently brings quality care to your home. From your research, choose the care provider that is known to be both reliable and affordable. Determine the services that would suit your loved one’s needs the most and see if you are eligible for grants that can alleviate the cost.

You may use the following quality indicators as a guide in choosing your home care provider. The more they can satisfy these indicators, the more you can trust that the care they provide for your loved one is worth every penny.

          Reputation and history 

          Quality scores and ratings 

          Certifications and accreditation 

          Client feedback and recommendation 

          Patient satisfaction scores 

          Awards and recognitions 

          Staff and credentials

Choose home care providers that have made it easy for you to contact them. Some can be reached through mail and hotline while some provide a simple booking process through mobile apps. Choose the most dependable line of contact that you and your family members find convenient.

Different care providers provide different modes of payment. It may be hard to pay for pre-paid packages upfront, especially if there are services included that you find unnecessary. That’s why it is important to consider pay-as-you-go options as well.

Talk to your care provider to find out which mode of payment is most suitable for you and if some subsidies or services are covered by your health insurance.

Instead of the blanket general care provided in hospitals or daycare centres, Home care provides personalized care plans that were made to meet your loved one’s needs in the comfort of their home. Convenient in-person care adjusts to your loved one’s lifestyle and schedule and gives your loved one the freedom to choose their day to day routine.  

Home care brings quality care service to your doorsteps. It is particularly convenient for families who are wary about applying their elderly loved ones for centre-based care in the midst of a pandemic. Various care providers are available with the service you need at affordable prices. It is important to take your time to make an informed decision in choosing your care provider so you can rest assured that your loved one will be in good hands. 

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